Returns & RMA

30-day hassle-free returns on all products.

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you need to return a product, we make it easy.

30-Day Window

Return any product within 30 days of delivery for a full refund.

No Restocking Fees

We don't penalize you for returns. Full refund on returned items.

How to Return

  1. Contact Us - Email returns@batterybackupsolutions.com or call (305) 330-2266
  2. Get Your RMA Number - We'll provide a Return Merchandise Authorization number
  3. Ship It Back - Pack the item securely and ship to our facility
  4. Receive Your Refund - Processed within 5 business days of receipt
Important

Items must be returned in original packaging and condition. Please do not ship batteries via air freight - contact us for battery return instructions.